Ticket River Privacy Policy

The gist

At Ticket River, we take your privacy seriously and have made security a top priority within our company. Your trust in Ticket River is very important to us. Therefore, we will not give, rent, or sell your personal information to any entity or for any reason except for the few instances specifically detailed below. Please feel free to contact our friendly customer service representatives should you have any questions regarding our privacy policy.

Ticket River Privacy Policy

Ticket River is a wholly owned business unit of Elk River Systems, Inc. Ticket River is located at the following address:

Elk River Systems, Inc.
716 E Mendenhall St.
Bozeman, MT 59715


Elk River Systems, Inc. has been in business for over 12 years across our four e-commerce business unit: Software,,, and Ticket River. During that time, we have always employed best practice security and privacy standards.

What Information We Collect

Customers of Ticket River are asked to provide a minimal set of personal information to set up an account, and to gather the specifics of your event. In order to deliver such services and to purchase products at Ticket River, we need to securely and confidentially process and store your personal information. We collect some personally identifiable information such as your name, address, phone number, email etc., which you enter when setting up your account and event.

We also collect some information automatically such as cookies. Cookies are used to significantly enhance your experience as a user and customer of Ticket River. Cookies make it possible to keep track of your purchases, deliver content specific to your interests, save your password, and track other information. This means you do not have to enter information multiple times. You may disable cookies on your web browser if you choose, although you will have limited functionality on Ticket River and this may affect your enjoyment of the website. Like most websites, we also collect IP addresses to help us understand who is using our website and how it is being used. This allows us to improve the sites functionality and better service you as a customer.

How the Information is Used

We may need to securely transfer your information to a very limited set of relevant partners. By submitting your personal information, you consent to such processing and transfers in connection with such orders. In terms of third parties to whom we may supply personal information, these are:

  • Key Fulfillment Agents: which provide critical services to execute your order.
  • Transaction Processors: merchant bank and credit card payment processor.
  • Event Hosts: if you are purchasing tickets for their listed event.

With this communication, we will always notify you as to the types of information we are collecting about you as well as the uses we intend to make of that information. We may use the information we collect about you to notify you from time to time about new articles and information to help you and your organization promote or organize events more effectively. We will always tailor these articles and their corresponding email communications to your organization and your expressed interests. You may opt out of these types of communications at any time, by selecting the opt-out checkbox in your account profile.

In addition, we may transfer your personal information to purchasers or subsidiaries (and potential purchasers or subsidiaries) if Elk River Systems, Inc. acquires, or is acquired by or merged with, another company. This will enable you, for example, to continue your relationship with Ticket River despite a change of ownership.

This policy only applies to the use that we make of data provided to us via the Internet and email. Other uses may be made of data provided to Elk River Systems, Inc. in correspondence, by telephone or by other means not detailed in this Policy. These terms apply in addition to Terms & Conditions of Use for the Website.

Purchasing Event Tickets

Be aware when you purchase a ticket on our site, we will share your personally identifiable information with the event host. This is important for several reasons. First, event dates, times, locations, and other event information may change. In these cases, the event host will need to communicate with you and other ticketholders. Second, unfortunately, at times, events are canceled requiring a refund to you and other ticketholders. Given these reasons, it is critical the event host has your information; thus, there will be no opportunity to opt-out. Event hosts may use your information in accordance with their own privacy policies. Please understand their privacy terms before purchasing tickets as they may contact you using your personal information or share your information with others. You are responsible to contact these parties prior to purchase to instruct them on your personal privacy wishes.

Posting your event

When posting a new event, you will have the option to make your event private or public. If you select to publish as a public event, we cannot control who will view the information you have posted. This information can be collected and viewed by anyone so we encourage you to used discretion when posting personal information.

Links and Third Party Advertising

Any links on the website may take you to third party sites over which we have no control and therefore we accept no responsibility or liability. Similarly, third parties who may use their own cookies and have their own privacy policies may post advertisements appearing on this website. When linking to another website you should read the privacy policy stated on that website.

Feedback, Comments & Suggestions

If you have any questions about Our Privacy Policy or any questions regarding the secure protection of your personal information, please do not hesitate to contact us:

Toll Free: 888-509-1060
If you do not agree with this Privacy Policy, you should not submit your personal information on this website.

© Copyright 2016 Ticket River and Elk River Systems, Inc. All rights reserved.